Greenfield Dental Arts GDA Front Door

Frequently Asked Questions

Do you provide on-site custom shading services? Locally, Ward will stop by your office for custom shading advice and consultations. Also, patients can schedule a visit to the laboratory for custom shading determinations.
What delivery options are available for incoming and completed work? Customers can forward work through the United States Postal Service using our shipping boxes and pre-paid mailing labels. We return completed work to customers using United States Postal Service Priority mail (allow 2-3 days for delivery). For urgent cases or if you prefer other delivery options, please contact us to discuss other shipping methods on a per-case basis.
We pick-up and hand-deliver daily within a 10-mile radius of our laboratory.
What is the typical time service for crowns and bridges? Allow 10 business days plus mailing time for single units and bridges. We will reduce our typical time service for the occasional case requiring a shorter timeframe. Please indicate the urgency on the laboratory prescription form.
What should I do if I am interested in sending a case to Greenfield Dental Arts? Send an email indicating your interest using our contact page. Please include your name, practice name, and business address. We will forward laboratory prescription forms, pre-paid mailing labels, shipping boxes and a price list. To get started quickly, printable laboratory prescription forms and pre-paid mailing labels can be downloaded from our Download Forms page. Also, feel free to call us at 413-774-7906 if you would like to discuss any specific information.
What types of implants do you work with? We work with major implant systems such as Nobel BioCare, Straumann, 3I, and Astra.
Are major credit cards accepted? Yes. VISA and Mastercard are accepted.

What are the payment terms?

New customers can make payment for each submitted case using VISA, Mastercard or check. We will discuss other payment terms once a customer has become an established account.